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Information We Collect​​
Elkhorn Valley Mechanical, Inc. ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit forms, or communicate with us.​
We may collect the following information when you use our website or contact us:
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Name
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Phone number
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Email address
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Service address
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Information you submit through contact or service request forms
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Basic website usage data (via cookies or analytics tools)
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SMS communication preferences
We do not collect sensitive personal information such as Social Security numbers or payment card details through this website.
How We Use Your Information
We use the information we collect to:
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Respond to service requests and inquiries
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Schedule appointments and provide HVAC services
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Communicate with you about your request or services
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Improve our website and customer experience
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Comply with legal or regulatory requirements
We do not sell, rent, or trade your personal information.
SMS & Text Messaging Compliance
By submitting your phone number through our website or other communication channels, you consent to receive calls and text messages related to your inquiry, appointment reminders, service updates, and customer support.
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Message frequency varies
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Message and data rates may apply
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You may opt out at any time by replying STOP to any text message
We do not share SMS consent with third parties for marketing purposes.
Cookies & Analytics
Our website may use cookies or similar technologies to:
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Understand how visitors use our website
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Improve site performance and functionality
You can disable cookies through your browser settings if you prefer.
Sharing of Information
We may share your information only when necessary to:
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Provide requested services
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Work with trusted service providers (such as website hosting or analytics providers)
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Comply with legal obligations
All third parties are required to keep your information confidential.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.
Your Choices
You may request to:
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Review the personal information we have about you
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Correct or update your information
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Request deletion of your information (subject to legal requirements)
To make a request, contact us using the information below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Nebraska Privacy Rights
Nebraska residents may request access to, correction of, or deletion of personal information we maintain, subject to applicable laws.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Effective Date: June 2025